WEB 2.0 AND ACTIVE/PASSIVE INPUT FOR KNOWLEDGE SYSTEMS

Todays' Loose Wire (WSJ, Jeremy Wagstaff) raises issues of the value of "tagging." This Web 2.0 process of labeling things (bookmarks, files, calendar entries etc.) is an "Active" form of input into the vast knowledge management system that is the web. However, as John Sawyer and I note in our article "Supporting technologies and organizational practices for the transfer of knowledge in virtual environments," active systems aren't likely to hold up -- systems are much more likely to work if the input is passive -- done automatically as part of the regular work. Question is whether we are wrong if you are dealing with all the people who participate in the web?

Tools that support a "passive" approach:

Tacit's Active Net
Altus Learning Systems